Welcome

The Midcom Group is a privately held company. The MidCom Group have several allied & affiliated partners and agents throughout North America, The Caribbean, Africa, India and the Philippines.

The MidCom Group provides competitive call centers bids and offshore call center consulting for outsourcing business implementation. MidCom’s call center outsourcing executives have planned, implemented and managed successful call center and customer service outsourcing initiatives for numerous Fortune 1000 companies.

The MidCom Group offers:

• Call Center Agency Identification & Selection
• Customer Relationship Management
• Facilities Management
• Onshore, Offshore, Nearshore Call Center Resources
• Inbound, Outbound, and Interactive Call Center Services
• 24/7 Services
• Business Process Outsourcing

Inbound/Outbound/Interactive TeleServices:

• Industry Lead Generation
• Inbound / Outbound Sales
• Direct Response
• Technical Support and Help Desk
• Customer Service
• Market Research/Surveys/Polling