About Us

The Midcom Group is a privately held company with its head office in Mississauga, Ontario, Canada. The MidCom Group have several allied & affiliated partners and agents throughout North America, The Caribbean, Africa, India and the Philippines.

The MidCom Group provides competitive call centers bids and offshore call center consulting for outsourcing business implementation. MidCom’s call center outsourcing executives have planned, implemented and managed successful call center and customer service outsourcing initiatives for numerous Fortune 1000 companies.

The MidCom Group can bring to you the most competitive offshore prices along with experienced U.S and Canadian "in-country" based call center outsourcing management. Our Company cover the entire call center outsourcing and customer service life cycle, which includes planning call center solutions, implementation, and outsourcing management. We capable and committed to advising companies on onshore call center outsourcing, near-shore and offshore outsourcing.

Our unique experience in serving middle-market companies allows us to advise and select the most suitable outsourced call center vendors, and help manage the outsourced call center vendor relationship to achieve maximum business benefit for your company.

Call center outsourcing is an effective alternative for an organization, whether increasing its revenue through outsourcing, inside sales, telemarketing, lead generation or providing more extensive call center help desk and customer service solutions to its customers.  Please contact us for a free consultation regarding your business outsourcing plans.